General Terms and Conditions Hobbyhorse Tábor

within the meaning of the Civil Code no. 40/1964, as amended (hereinafter referred to as the “General Terms and Conditions” or “GTC”).

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Article I – Introduction

  1. These General Terms and Conditions (GTC) apply to the provision of camps organized by the Civic Association Hobbyhorse Slovakia, ID No.: 54 551 200, Karpatské námestie 10A, 831 06 Bratislava, registered in the Register of Civic Associations of the Ministry of the Interior of the Slovak Republic (hereinafter referred to as “HOBBYHORSE SLOVAKIA”).
  2. These GTC govern the contractual relationship between HOBBYHORSE SLOVAKIA and the Customer, who is a natural person with legal capacity (hereinafter referred to as the “Customer”) and are binding on both parties. The General Terms and Conditions form an integral part of the contractual relationship between HOBBYHORSE SLOVAKIA and the Customer.
  3. The purpose of these Terms and Conditions is to define and specify the rights and obligations of HOBBYHORSE SLOVAKIA (Purchaser, Provider) on the one hand and the Customer (Customer) on the other hand. The contractual relationship between HOBBYHORSE SLOVAKIA and the Customer is concluded in accordance with the law of the Slovak Republic. Legal relations not regulated by these GTC shall be governed by Act No. 40/1964 Coll. Civil Code as amended, Act No. 250/2007 Coll. on consumer protection as amended, Act No. 102/2014 Coll. on consumer protection in the sale of goods or provision of services under a distance contract or a contract concluded outside the seller’s business premises and on amending and supplementing certain laws, as amended (hereinafter Act No. 102/2014 Coll. on consumer protection in distance contracts).
  4. Summer hobbyhorse camp is organized for members of the Hobbyhorse Slovakia sports club.
  5. The summer hobbyhorse camp is not a recovery event within the meaning of Section 25, Act No. 355/2007 and Decree No. 526/2007. This event is carried out as a culmination of a year-long systematic work with children and youth, which is aimed at education in the field of hobbyhorse and is organized only for members of the sports club Hobbyhorse Slovakia.

Article II. – Establishment of the contractual relationship

  1. The Application for Hobbyhorse Camp sent by the Customer via the HOBBYHORSE SLOVAKIA website constitutes a proposal for the conclusion of a Hobbyhorse Camp Contract pursuant to these Terms and Conditions. The Hobbyhorse Camp Contract itself is concluded at the moment of HOBBYHORSE SLOVAKIA’s binding acceptance of the Contract Proposal by the Customer, i.e. by HOBBYHORSE SLOVAKIA’s binding confirmation of the Application Form to the Customer’s e-mail address indicated on the Application Form. From this moment on, mutual rights and obligations arise between HOBBYHORSE SLOVAKIA and the Customer, which are defined in the Hobbyhorse Camp Contract and these GTC. The GTC are an integral part of the Hobbyhorse Camp contract.
  2. The parties to the contractual relationship are on the one hand HOBBYHORSE SLOVAKIA and on the other hand the Customer, who is a natural person capable of legal acts (hereinafter referred to as the Customer).
  3. The terms and conditions of the Hobbyhorse camp contract are based on the offer for the camp, which is published on the HOBBYHORSE SLOVAKIA website(https://hobbyhorseslovakia.com/tabory)
  4. For the unconditional acceptance of the offer of HOBBYHORSE SLOVAKIA to conclude the contract for the procurement of the summer camp according to point 1. of this article of the GTC by the Customer is considered to be clicking on the application button marked “Submit application with mandatory payment“.
  5. The Customer undertakes to fill in the relevant text fields in the Application Form with true and complete data, in particular, to fill in his/her email address and all identification data truthfully. The Customer acknowledges that HOBBYHORSE SLOVAKIA will reasonably consider the data entered by him/her to be correct and complete and is neither obliged nor entitled to check the data entered.
  6. The Customer undertakes to pay HOBBYHORSE SLOVAKIA for the Hobbyhorse Camp the price stated in the Application Form within the terms stated on the Application Form. If the Customer uses a discount code in the Application Form, the actual amount of the discount will be deducted from the price of the Hobbyhorse Camp.
  7. After filling in and submitting the Application Form with the obligation to pay, HOBBYHORSE SLOVAKIA will send a message to the Customer’s e-mail address confirming the conclusion of the Hobbyhorse camp contract.
  8. By completing and submitting the Application Form with payment , the Customer agrees to be registered in the Hobbyhorse Slovakia Sports Club(https://hobbyhorseslovakia.com/klub/), if he/she is not already a registered member. After the end of the summer hobbyhorse camp, the Customer may request HOBBYHORSE SLOVAKIA in writing or by e-mail (at [email protected]) to cancel his/her membership in the Hobbyhorse Slovakia sports club.

Article III. – Price conditions

  1. The price of the Hobbyhorse Camp is the price agreed between the Customer and HOBBYHORSE SLOVAKIA and is displayed in the Application Form or also on the HOBBYHORSE SLOVAKIA website(https://hobbyhorseslovakia.com/tabory).
  2. HOBBYHORSE SLOVAKIA has the right to grant the Customer a discount on the price of the Hobbyhorse Camp under predefined conditions specified on the Application Form. The validity of the discount, if granted in bulk, is shown on the Application Form.
  3. In addition, HOBBYHORSE SLOVAKIA has the right to provide selected Customers with a discount on the price of HOBBYHORSE SLOVAKIA in the form of discount coupons. The validity of the discount voucher is indicated together with the code to be entered by the Customer on the Application Form.
  4. Redeeming the coupon and thus the discount on the Hobbyhorse camp price must be done before submitting the Application Form, the discount cannot be granted later after submitting the Application Form.

Article IV. – Payment terms

  1. HOBBYHORSE SLOVAKIA has the right to request a deposit from the Customer prior to the actual implementation of the Hobbyhorse Camp. The amount of the deposit is set by HOBBYHORSE SLOVAKIA in the Application Form.
  2. HOBBYHORSE SLOVAKIA has the right to request payment of a deposit of 100% of the Hobbyhorse Camp price after the Application Form has been sent.
  3. Based on the decision of HOBBYHORSE SLOVAKIA, the Customer has the option to pay the advance payment for the camp in several instalments. Information about such option is published in the Application Form and the Customer has the possibility to decide whether to use such option.
  4. If HOBBYHORSE SLOVAKIA provides the Customer with a discount on the price of the Hobbyhorse camp – e.g. also in the form of a discount coupon code, this discount applies to the first deposit paid when submitting the Application Form. (i.e. if the Customer pays only the first instalment of the advance payment – the discount applies only to this first instalment, if the Customer pays the entire amount of the advance payment – the discount applies to the entire advance payment)
  5. The Customer is obliged to pay the deposit in the selected amount through the payment gateway HOBBYHORSE SLOVAKIA after sending the Application Form via the Send Application Form with payment obligation button. In case of technical problems with the payment of the deposit, the Customer is obliged to contact HOBBYHORSE SLOVAKIA, which will send the Customer details regarding the possibility of paying the deposit in an alternative way – usually by transfer to the bank account of HOBBYHORSE SLOVAKIA. In this case, the Customer is obliged to pay the deposit within 3 working days of receiving instructions on how to pay the deposit.
  6. In the event that the Customer does not pay 100% of the Hobbyhorse Camp price, the Customer is obliged to pay the balance of the deposit within the time limit specified on the Application Form and in the confirmation e-mail message, in the manner provided to the Customer in the binding confirmation of receipt of the Application Form. The Customer has the right to pay the balance of the deposit at an earlier date. No further discounts will be granted by HOBBYHORSE SLOVAKIA for the payment of the deposit in advance.
  7. In the event that HOBBYHORSE SLOVAKIA provides the Customer with a discount coupon that is expressly intended for use only on the Application Form submitted by the Sender, HOBBYHORSE SLOVAKIA shall be entitled not to recognize the discount provided for another Customer and such Customer, who receives an unjustified discount on the price of the Hobbyhorse Camp, shall, upon demand by HOBBYHORSE SLOVAKIA, which is delivered to the Customer’s mailbox, pay the price in the amount of the discount granted within 3 working days from the date of sending the demand. HOBBYHORSE SLOVAKIA considers the amount of the obtained unjustified discount as the value of the unpaid advance payment for the Hobbyhorse camp by the Customer.
  8. If the Customer orders a Hobbyhorse Camp less than 60 days before the start of the Hobbyhorse Camp, the Customer is obliged to pay a deposit for the Hobbyhorse Camp in the amount of 100% of the Hobbyhorse Camp price.
  9. HOBBYHORSE SLOVAKIA will send a tax document – invoice in electronic form to the Customer’s email address specified in the Application Form after the end of the summer hobbyhorse camp. This invoice may be used by the Customer to reimburse a recreation allowance of 55% of eligible costs (also known as a recreation voucher).

Article V. – Rights and Obligations of the Customer and the Hobbyhorse Camp Participant

  1. The basic rights of the Customer include in particular:
    1. the right to the proper provision of contractually agreed and paid services in the scope and quality specified in the Hobbyhorse camp offer published on the HOBBYHORSE SLOVAKIA website (link https://hobbyhorseslovakia.com/tabory),
    2. the right to request from HOBBYHORSE SLOVAKIA information on material facts relating to the services contracted and paid for,
    3. the right to be informed of any changes in the contracted services,
    4. the right to withdraw from the contract at any time prior to the commencement of the services under the conditions set out in Article VIII. of the following LFAs,
    5. the right to complain about deficiencies and to have them dealt with in accordance with Article IX. of the following LFAs,
    6. the right to a full refund of the Hobbyhorse Camp in the event of cancellation of the Camp under Article VII. of these GTC, except as provided in Art. VII. paragraph. 3 in conjunction with par. 7 VZP.
  2. The basic obligations of the Customer include in particular:
    1. to provide HOBBYHORSE SLOVAKIA with the necessary cooperation for the proper provision and provision of services, in particular to truthfully and completely provide all the required information when registering for the camp, including any subsequent changes, and to submit other documents as required by HOBBYHORSE SLOVAKIA,
    2. pay the full price of the Hobbyhorse Camp to it in accordance with Article IV. of the following LFAs,
    3. upon arrival, hand over to the designated person a completed and signed Certificate of Health of the child, Declaration of infection-free and a photocopied insurance card, or its original, the necessary forms to be filled in will be sent to the email address of the Customer at least 7 working days before the start of the Hobbyhorse camp,
    4. truthfully inform the Hobbyhorse Camp participant about his/her medical condition in the camp application form, especially food allergies and intolerances,
    5. to ensure that any claims against HOBBYHORSE SLOVAKIA Services pursuant to Article IX. of the following LFAs,
    6. in the event of material damage to the property of HOBBYHORSE SLOVAKIA intentionally caused by a participant of the Hobbyhorse camp, the Customer is obliged to immediately repair or fully compensate for the damage during the duration of the camp.
  3. The basic duties of a Hobbyhorse camp participant include:
    1. to follow the instructions of the Head Leader and Hobbyhorse Camp Leaders throughout the Hobbyhorse Camp and to adhere to the set programme,
    2. act in such a way as to avoid damage to health or property to the detriment of other participants, service providers or HOBBYHORSE SLOVAKIA,
    3. to observe the time of arrival to the summer camp specified in the “Organisational instructions for Hobbyhorse camp participants with individual as well as public transport.
  4. The basic duties of the legal representative of a Hobbyhorse Camp participant include:
    1. Ensure that the Hobbyhorse Camp participant respects the instructions of the main leader as well as the Hobbyhorse Camp leaders during the entire camp period, especially instructions and directions such as. instructions on staying and being on the premises of the designated facility, visits during Hobbyhorse Camp, safety instructions, etc.,
    2. in case of inappropriate behaviour of the Hobbyhorse Camp participant, such as disrespecting the instructions of the summer camp leaders, aggression, vulgarity, alcohol consumption, cigarette smoking, use of other narcotics, damage to property, disturbance of the night peace, etc., the Customer is obliged to ensure the immediate departure of the participant from the Hobbyhorse Camp at his/her own expense without any claim for a refund of the fee for unused Hobbyhorse Camp services. Exclusion of the participant shall be decided on the spot by the designated Head Leader.

Article VI. – Rights and obligations of HOBBYHORSE SLOVAKIA

  1. HOBBYHORSE SLOVAKIA is committed to the procurement and implementation of the Hobbyhorse Camp:
    1. comply with all the terms and conditions set out in the GTC; and
    2. to provide the contracted and paid services within the scope and quality specified in the Hobbyhorse Camp offer.
  2. HOBBYHORSE SLOVAKIA is obliged to inform the Customer of all material facts known to the Customer and which may affect the decision of the prospective purchaser to purchase the Hobbyhorse Camp prior to the conclusion of the Hobbyhorse Camp Purchase Contract.
  3. HOBBYHORSE SLOVAKIA is obliged to deliver the “Organizational Instructions for Hobbyhorse Camp Participants” to the Customer in the form of an e-mail to the address specified in the Hobbyhorse Camp Application Form by the Customer when registering for the Hobbyhorse Camp no later than 7 days prior to the start of the summer camp.
  4. HOBBYHORSE SLOVAKIA is obliged to provide medical services during the Hobbyhorse camp according to the applicable regulations.
  5. HOBBYHORSE SLOVAKIA provides basic medical supplies in case of minor treatment of the participant. It is always up to the health service to decide whether a participant should be examined or treated in hospital. In the event of examination or treatment of the Participant, HOBBYHORSE SLOVAKIA shall immediately inform the Client at the telephone number indicated on the Application Form.

Article VII. – Changes to agreed services, cancellation of Hobbyhorse camp

  1. If HOBBYHORSE SLOVAKIA is forced to change a material term of the contract before the start of the Hobbyhorse Camp, it shall propose to the Customer an amendment to the contract. If the proposed change to the contract also results in a change to the price of the Hobbyhorse Camp, the new price of the Hobbyhorse Camp must also be stated in the proposal. The Customer has the right to decide whether to accept the change or to withdraw from the contract without paying a contractual penalty (cancellation fee). The Customer must notify HOBBYHORSE SLOVAKIA of its decision to accept the change or to withdraw from the Contract due to a material change to the Contract no later than 2 working days after receipt of the notification of the change to the Contract from HOBBYHORSE SLOVAKIA. In the event that the Customer does not notify its decision, HOBBYHORSE SLOVAKIA shall assume in good faith that the Customer agrees to the proposed change. If the change of the contract results in a price increase – HOBBYHORSE SLOVAKIA will send the Customer, after receiving the consent to the change, the procedure for payment of the increase to the price already paid by the Customer, including the deadline by which the Customer is obliged to pay the price increase to HOBBYHORSE SLOVAKIA.
  2. HOBBYHORSE SLOVAKIA shall have the right to cancel the summer camp without penalty or any other claims of the Customer no later than 20 calendar days prior to its commencement, if the Hobbyhorse camp will be economically unfeasible for HOBBYHORSE SLOVAKIA. If HOBBYHORSE SLOVAKIA cancels the summer camp according to this point, it is obliged to notify the Customer of this fact within 20 calendar days prior to the start of the Hobbyhorse camp and to refund 100% of the total amount paid to the bank account notified by the Customer.
  3. HOBBYHORSE SLOVAKIA further reserves the right to cancel the camp as a result of events that cannot be prevented even with the best efforts or as a result of unusual and unforeseeable circumstances, the occurrence, course and consequence of which are not dependent on the activities and actions of HOBBYHORSE SLOVAKIA (vis major), such as. political events, quarantine, state of emergency, state of emergency, extreme weather, failure to operate the centre, etc..
  4. The implementation of the Hobbyhorse Camp is conditional on reaching the minimum number of Hobbyhorse Camp participants. HOBBYHORSE SLOVAKIA is entitled to move the camp to a new date or cancel it due to the minimum number of Hobbyhorse camp participants not being reached, informing the Customer of this fact no later than 20 calendar days before the start date of the Hobbyhorse camp. In the event of a transfer, the Customer shall have the right to withdraw from the contract due to a change in the contract in accordance with paragraph 1.
  5. HOBBYHORSE SLOVAKIA does not consider a change of a material term of the contract as a change of the accommodation facility to a higher or the same class if the new accommodation facility is located within 100 km from the original accommodation facility, or. change the start/end time of the Hobbyhorse camp by a maximum of 4 hours.
  6. HOBBYHORSE SLOVAKIA has the right to reimbursement of funds for services provided beyond the services agreed in the contract with the Customer, which were provided to the Hobbyhorse Camp participant with the Customer’s consent during the duration of the Hobbyhorse Camp.
  7. In the event that HOBBYHORSE SLOVAKIA is unable to hold a Hobbyhorse camp due to force majeure under par. 3. of this article of the GTC, the price paid for the Hobbyhorse Camp will be transferred to the Customer on the new date of the Hobbyhorse Camp. HOBBYHORSE SLOVAKIA has the right to reimbursement of administrative expenses related to the preparation of the original Hobbyhorse camp, in the amount of 30,- EUR, which will be deducted from the price of the paid Hobbyhorse camp.
  8. In the event of the refusal of the legal representative to arrange an early departure for the Hobbyhorse Camp participant for the reasons set out in Article V. point 4. b) of these GTC, HOBBYHORSE SLOVAKIA has the right to reimbursement of the funds spent on the transport of the Hobbyhorse Camp participant to the legal representative, e.g. alternative accommodation, supervisor supervision, travel costs, etc.
  9. In case of early departure of the participant of the Hobbyhorse camp not caused by the fault of the organizer HOBBYHORSE SLOVAKIA, the Customer is not entitled to a refund of the remaining payment for unused services.

Article VIII. – Withdrawal from the contract, cancellation conditions and force majeure

  1. HOBBYHORSE SLOVAKIA may withdraw from the Hobbyhorse Camp contract before the start of the Hobbyhorse Camp only:
    1. due to the cancellation of the Hobbyhorse Camp in accordance with Article VII. these GTC or
    2. due to breach of contractually agreed obligations by the Customer according to the GTC (e.g. by not paying the full advance payment for the price of the Hobbyhorse camp).
    3. due to the inability to meet the conditions of the Customer with regard to the protection of the Participant’s health condition.
  2. HOBBYHORSE SLOVAKIA sends the notice of withdrawal from the contract with the reason to the Customer specified in the Hobbyhorse Camp Application Form in electronic form via e-mail communication to the Customer’s e-mail address specified in the Application Form. The effects of withdrawal from the contract shall commence on the date of delivery of the notification to the Customer.
  3. The Customer has the right to withdraw from the Hobbyhorse Camp Contract at any time due to a duly proven breach of HOBBYHORSE SLOVAKIA’s obligations under the Hobbyhorse Camp Contract and these GTC. The Customer shall also have the right to withdraw from the Contract in the case of Article VII. point 1 of these GTC. In these cases, HOBBYHORSE SLOVAKIA is not entitled to a cancellation fee and will refund the entire deposit paid for the Hobbyhorse camp to the Customer.
  4. In the event that the Customer withdraws from the contract for any reason other than those set out in clause 3 of this article of the GTC or without giving any reason, HOBBYHORSE SLOVAKIA shall be entitled to a cancellation fee. HOBBYHORSE SLOVAKIA is also entitled to a cancellation fee under this clause if HOBBYHORSE SLOVAKIA withdraws from the contract prior to the start of the Hobbyhorse Camp due to a breach of the Customer’s obligations under the GTC (Article 5, Paragraph 2). The cancellation fee is a contractual penalty negotiated in accordance with these GTC. The cancellation fee is determined by the Hobbyhorse camp price, which is determined on the basis of HOBBYHORSE SLOVAKIA pricing, as follows:
    1. on withdrawal from the contract:
    • 60 calendar days or more before the start of the Hobbyhorse camp – 100% of the amount of the advance payment paid by the Customer,
    • 59 – 0 calendar days before the start of the Hobbyhorse Camp – 100% of the total amount of the Hobbyhorse Camp,

    b. In the event that the participant does not enter the Hobbyhorse camp without prior cancellation of the contract, HOBBYHORSE SLOVAKIA is entitled to a cancellation fee of 100% of the total amount of the camp.

    The notice of withdrawal will send:

    • The Customer by e-mail to HOBBYHORSE SLOVAKIA: [email protected] or
    • HOBBYHORSE SLOVAKIA by e-mail to the Customer’s address specified in the Application Form.
  5. The effects of withdrawal from the contract shall commence on the date of confirmation by the other party of receipt of the e-mail from the withdrawing party. In the event that no acknowledgement of receipt of the withdrawal is received by the other party, the withdrawal shall be deemed to have been received by the other party on the next working day after the withdrawal is sent by the withdrawing party. HOBBYHORSE SLOVAKIA is entitled to deduct the cancellation fee from the amount of the deposit paid or the price of the Hobbyhorse camp.
  6. If circumstances arise, the occurrence, course and consequence of which are not dependent on the activities and actions of HOBBYHORSE SLOVAKIA (vis major) or circumstances on the part of the Customer, on the basis of which the Customer does not use the services ordered, paid for and provided by HOBBYHORSE SLOVAKIA in whole or in part, the Customer shall not be entitled to a refund or discount on the price of such services, nor shall the Customer be entitled to compensation to any extent. HOBBYHORSE SLOVAKIA is not liable for short-term reduced quality of service, damage caused by force majeure (vis major). By force majeure (vis major) are meant in particular natural disasters, natural calamities, quarantines, state of emergency, state of emergency, strikes, traffic accidents, unforeseeable breakdowns of means of transport, as well as others.

Article IX. – Claims, liability for damages

  1. In the event that the scope or quality of the services are inferior to what was originally agreed in the Hobbyhorse Camp Purchase Contract, the Hobbyhorse Camp Customer shall have the right to make a claim. The Customer of the Hobbyhorse camp is obliged to exercise the right to have the defective service rectified immediately, on the spot at the service provider or at an authorised representative of HOBBYHORSE SLOVAKIA so that immediate rectification can be arranged. The HOBBYHORSE SLOVAKIA representative shall draw up a written report on the exercise of this right. The representative of HOBBYHORSE SLOVAKIA is obliged to decide on the complaint immediately within the scope of his/her competence.
  2. The written report according to the preceding paragraph shall contain the identification of Hobbyhorse Camp, the person making the complaint and the subject of the complaint. The protocol shall be signed by a representative of HOBBYHORSE SLOVAKIA or the supplier of the service and the complainant. If it is not possible to negotiate a remedy on the spot, the Hobbyhorse Camp Customer is obliged to submit this report as part of the complaint.
  3. The claimant (the Customer) is obliged to immediately notify his/her claims in writing (at the address of HOBBYHORSE SLOVAKIA) or by e-mail (e-mail address: [email protected]) in the form of a claim, no later than within 30 calendar days from the end of the Hobbyhorse Camp or, in the case of failure to hold a Hobbyhorse Camp, within 30 calendar days from the date on which the Camp should have ended according to the Hobbyhorse Camp contract, otherwise the right to claim shall be extinguished. HOBBYHORSE SLOVAKIA is obliged to respond to all claims submitted in time and in the specified manner in writing or electronically, no later than 30 calendar days after receipt of the complaint.
  4. HOBBYHORSE SLOVAKIA shall be liable to the Hobbyhorse Camp Customer for all services in their stated quality provided by HOBBYHORSE SLOVAKIA or its contractors.
  5. HOBBYHORSE SLOVAKIA shall not be liable for damage which is not caused by it or its suppliers, but which is caused by the fault of the Customer or the participant of the Hobbyhorse Camp or by the fault of a third party.
  6. HOBBYHORSE SLOVAKIA is not able to ensure the safe storage of the Hobbyhorse Camp participants’ valuables during the duration of the Hobbyhorse Camp. For this reason, HOBBYHORSE SLOVAKIA does not recommend that participants bring valuables – jewellery, electronics, large sums of money, mobile phones – to the Hobbyhorse camp. HOBBYHORSE SLOVAKIA shall not be liable for any loss, damage or destruction and shall not provide compensation in any amount whatsoever.
  7. HOBBYHORSE SLOVAKIA is not liable for any damage caused by the participant during the summer camp to health or property. In order to cover the risks, we recommend taking out insurance.
  8. HOBBYHORSE SLOVAKIA accepts no liability for any damage to health caused by the participant’s failure to follow the dietary instructions (e.g. eating only restricted food due to allergies or other health complications). The same shall apply if the Customer fails to indicate on the Application Form or in the Child Health Certificate the restriction to be observed in terms of not endangering the Participant ‘s health.

Article X. – Insurance and other

  1. HOBBYHORSE SLOVAKIA does not provide additional accident or other insurance. Health, accident and other additional insurance shall be provided by the Customer at its own expense. HOBBYHORSE SLOVAKIA may propose to the Customer to take out insurance for the participant during the stay in the Hobbyhorse camp – the Customer is responsible for arranging and paying the price of the insurance.
  2. The Hobbyhorse camp health officer (health service) has the right to decide, with the consent of HOBBYHORSE SLOVAKIA, on the basis of the current state of health and the data in the “Child’s health certificate” (the form for this declaration is sent by HOBBYHORSE SLOVAKIA to the e-mail address provided by the Customer together with the “Organisational instructions for the participants“).
  3. Charges for medical supplies, medical services, doctor’s visits and medications not related to the provision of routine medical care must be paid to HOBBYHORSE SLOVAKIA by the legal representative of the Hobbyhorse Camp participant during the Hobbyhorse Camp or no sooner than 15 calendar days after the official end of the summer camp.
  4. HOBBYHORSE SLOVAKIA reserves the right to change the program from the program listed on the HOBBYHORSE SLOVAKIA website based on current weather conditions, interest of Hobbyhorse camp participants, etc..

ČArticle XI. – Information for Consumers – Right of withdrawal

  1. The consumer has the right to withdraw from the summer camp contract without giving any reason within fourteen (14) calendar days from the conclusion of the contract for the tour in accordance with Art. § 7 et seq. Act No. 102/2014 z. on consumer protection in distance contracts, if HOBBYHORSE SLOVAKIA has timely and properly fulfilled the information obligations under Art. § 3 of the Act on Consumer Protection in Contracts Concluded at a Distance, but at least 14 calendar days before the start of the Hobbyhorse Camp. Withdrawal from the contract must be made in writing, must contain all the data used to identify the camp ordered, contact details and the number of the Consumer’s bank account to which the price paid for the Hobbyhorse camp is to be refunded, which may be reduced if the legal grounds for doing so are met, and the withdrawal must be delivered to the address of HOBBYHORSE SLOVAKIA within the aforementioned time limit.
  2. In order to withdraw from the contract, the Consumer can use the sample withdrawal form by clicking on the following link: https://em5bk7iyc6y.exactdn.com/wp-content/uploads/2024/02/Formular-odstupenie-od-zmluvy-Hobbyhorse-Slovakia.pdf
  3. The consumer may also send a completed sample withdrawal form or any other unambiguous statement of withdrawal electronically by e-mail to: [email protected]. If the Consumer makes use of this option, HOBBYHORSE SLOVAKIA will confirm the acceptance of the withdrawal by e-mail to the Consumer.
  4. In the event of the Consumer’s withdrawal from the summer camp contract, HOBBYHORSE SLOVAKIA is obliged to refund the Consumer the price paid without undue delay, no later than 14 calendar days from the date on which the Consumer was informed of the decision to withdraw from the contract.
  5. If the Consumer withdraws from the Contract, the Contract shall be cancelled from the beginning. No costs or other payments may be claimed from the Consumer in connection with the cancellation of the Supplementary Contract, except for the costs and payments referred to in Art. § 9 para. 3, para. § 10 para. 3 and 5 of Act No. 102/2014 Coll. on consumer protection in distance contracts and the price for the service, if the subject of the contract is the provision of a service and the service has been provided in full.
  6. In accordance with Art. § 7 para. 6 of Act no. 102/2014 Coll. on Consumer Protection in Distance Contracts, the Consumer cannot withdraw from a contract, the subject of which is the sale of a camp made according to the Consumer’s special requirements, a custom-made camp or a camp designed specifically for one Consumer.
  7. HOBBYHORSE SLOVAKIA uses the possibility of out-of-court resolution of Consumer complaints. In the event of a complaint, Consumers may contact the relevant HOBBYHORSE SLOVAKIA employee free of charge via the following email address: [email protected].

Article XII. – Alternative dispute resolution

  1. The consumer – has the right to contact HOBBYHORSE SLOVAKIA with a request for redress by e-mail to [email protected], if he is not satisfied with the way in which HOBBYHORSE SLOVAKIA has handled his complaint or if he believes that HOBBYHORSE SLOVAKIA has violated his rights. If HOBBYHORSE SLOVAKIA responds to this request in a negative manner or does not respond within 30 calendar days of sending it, the Consumer has the right to submit a proposal for the initiation of an alternative dispute resolution to an alternative dispute resolution entity (hereinafter referred to as ADR entity) pursuant to Act 391/2015 Coll. on Alternative Dispute Resolution (hereinafter referred to as the ADR Act). The subjects of the ADR are the authorities and legal persons entitled under Art. § 3 of the ADR Act. The Consumer may submit a proposal in the manner specified under Art. § 12 of the ADR Act.
  2. The consumer may also file a complaint through the alternative dispute resolution platform RSO, which is available online at: http://ec.europa.eu/consumers/odr/index_en.htmalebo using the form, a sample of which is attached as Annex No. 1 of the ADR Act. The list of alternative dispute resolution entities can be found on the website of the Ministry of Economy of the Slovak Republic – http://www.mhsr.sk/.
  3. Alternative Dispute Resolution can only be used by a Consumer – a natural person who does not act within the scope of his business, employment or profession when concluding and performing a consumer contract. Alternative Dispute Resolution applies only to a dispute between the Consumer and HOBBYHORSE SLOVAKIA arising out of or related to a consumer contract. Alternative dispute resolution applies only to distance contracts. Alternative dispute resolution does not apply to disputes where the value of the dispute does not exceed EUR 20. The ADR entity may require the Consumer to pay a fee for the initiation of alternative dispute resolution up to a maximum of EUR 5 including VAT. If several entities are competent for ADR, the Consumer has the right to choose to which of them he/she submits the proposal. In addition to ADR, the Consumer has the right to apply to a court of general or arbitration competent in fact and place.

Article XIII. – Privacy Policy

  1. If the Customer is a natural person, he/she acknowledges that HOBBYHORSE SLOVAKIA will process his/her personal data as well as the personal data of the participant of the Hobbyhorse camp in connection with the concluded contract as well as in the framework of pre-contractual relations. In the case of the preceding sentence, the Customer and the Hobbyhorse Camp Participant shall also be referred to as the “Affected Person” for the purposes of this Article. By entering into a contract with HOBBYHORSE SLOVAKIA, the person concerned also declares that all the data provided by him/her are true, correct and complete and that he/she will immediately notify HOBBYHORSE SLOVAKIA of any changes to such data.
  2. HOBBYHORSE SLOVAKIA undertakes to process personal data in accordance with Act No. 18/2018 Coll. on the protection of personal data (hereinafter referred to as the “Personal Data Protection Act“) and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.12.2016 on the protection of personal data (hereinafter referred to as the“Personal Data Protection Act“). 4. 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as the “GDPR Regulation“), which are effective from 25. 5. 2018.
  3. HOBBYHORSE SLOVAKIA will process personal data about the data subject to the extent of: name and surname of the child (participant), date of birth, name and surname of the legal representative, street, city, postcode, contact telephone, e-mail, T-shirt size, health insurance company (hereinafter referred to as “personal data“) and will process this personal data for the purposes of the business relationship between HOBBYHORSE SLOVAKIA and the data subject, in particular for the purposes of conclusion, performance and existence of the contractual relationship based on the contract, sending of commercial and technical messages and other communication in connection with the contract. HOBBYHORSE SLOVAKIA will also process the personal data for the purpose of contacting the data subject in connection with pre-contractual as well as contractual relations with HOBBYHORSE SLOVAKIA. HOBBYHORSE SLOVAKIA is entitled to process personal data for the duration of the contract, until the final settlement of all obligations of the parties arising from the contract and for a maximum period of 3 years from the date of final settlement of all obligations of the parties arising from the contract. Personal data of data subjects may be processed for a longer period of time only if this is necessary according to the relevant legal regulations, respectively. if this is necessary for the period of necessary archiving of personal data to the extent necessary.
  4. HOBBYHORSE SLOVAKIA is entitled to process the personal data of the data subject in the following scope: name, surname, email address (also referred to as “personal data“) as its legitimate interest, since it has provided the data subject with a service or delivered goods and is interested in further informing these persons about its products and upcoming events as part of its marketing activities. Marketing materials are sent to data subjects in accordance with point no. 47 of the preamble of the GDPR. The data subject may object to the sending of marketing materials and HOBBYHORSE SLOVAKIA may not subsequently send such materials to the data subject. For this purpose, HOBBYHORSE SLOVAKIA is entitled to process the personal data of the data subject for the duration of the contract and for 10 years from the date of its expiry.
  5. The Purchaser is entitled to process the personal data of the data subject in the following scope: photographs and video material from events organised by HOBBYHORSE SLOVAKIA (also referred to as “personal data“) on the basis of the data subject’s voluntary consent to these terms and conditions. This personal data may be published on websites, social media or in printed materials. Videos and photographs are published for the purpose of documenting events organised by HOBBYHORSE SLOVAKIA as well as for use in HOBBYHORSE SLOVAKIA promotional materials (catalogues, offer letters, web offers, social media).
  6. The transfer of the data subject’s personal data to third countries or international organisations shall not take place.
  7. HOBBYHORSE SLOVAKIA does not process personal data by profiling or in a similar way based on automated individual decision-making.
  8. The processing of personal data of the data subject, i.e. also their provision to HOBBYHORSE SLOVAKIA for the purpose specified in par. 3 of this Article is voluntary, but at the same time necessary for the purposes of the conclusion, performance and existence of the contract. If the data subject does not provide personal data, it is not possible to conclude a contract. The processing of personal data of the data subject, i.e. also their provision to HOBBYHORSE SLOVAKIA for the purpose specified in par. 4 is based on the legitimate interest of HOBBYHORSE SLOVAKIA and it is possible to object to this processing. The processing of personal data of the data subject, i.e. also their provision to HOBBYHORSE SLOVAKIA for the purpose specified in par. 5 of this Article is voluntary and is not necessary for the purposes of the conclusion, performance and existence of the contract.
  9. HOBBYHORSE SLOVAKIA undertakes to keep the personal data of the data subject confidential and treats them as confidential.
  10. The data subject acknowledges that his/her personal data may be disclosed by HOBBYHORSE SLOVAKIA to the following recipients: to persons who perform intermediary or other activities similar to intermediary activities in the conclusion of the contract, to partners of HOBBYHORSE SLOVAKIA, insofar as this is necessary to ensure the performance of the contract, to entities which are persons/entities directly or indirectly linked to HOBBYHORSE SLOVAKIA by property or personnel, persons to whom HOBBYHORSE SLOVAKIA assigns or intends to assign the claim(s) against the person concerned under the contract, persons providing consultancy services to HOBBYHORSE SLOVAKIA (lawyers, auditors, tax advisors, entities processing HOBBYHORSE SLOVAKIA’s accounts, bailiffs, courts and/or other public authorities in connection with the exercise of public authority, e.g. (e.g. audit activities related to the activities of HOBBYHORSE SLOVAKIA). HOBBYHORSE SLOVAKIA is entitled to disclose the personal data of the data subject to other recipients only in cases where this is provided for by applicable law.
  11. If HOBBYHORSE SLOVAKIA entrusts a third party – a processor – with the processing of the data subject’s personal data within the meaning of the Personal Data Protection Act, as amended, and the GDPR Regulation, it is obliged to inform the data subject of this fact, unless the processor itself has done so earlier, and to provide the data subject with the necessary information within the meaning of the relevant legislation. HOBBYHORSE SLOVAKIA declares that when selecting processors, it pays attention to their professional, technical, organisational and personal competence and their ability to guarantee the security of the personal data processed.
  12. The data subject has the right to access his or her data. At the request of the data subject, HOBBYHORSE SLOVAKIA shall issue a confirmation as to whether the personal data of the data subject concerning him or her are being processed. If HOBBYHORSE SLOVAKIA processes these personal data, it will issue a copy of these personal data upon the data subject’s request.
  13. If the data subject requests the information by electronic means, it will be provided to him or her in a commonly used electronic form, in the form of an e-mail, unless he or she explicitly requests another method of provision.
  14. The data subject has the right to have his or her personal data corrected if HOBBYHORSE SLOVAKIA records incorrect personal data about him or her. At the same time, the data subject has the right to have incomplete personal data completed. HOBBYHORSE SLOVAKIA shall rectify or supplement the personal data without undue delay after the data subject requests it.
  15. The data subject shall have the right to erasure of personal data concerning him or her, provided that:
    1. the personal data are no longer necessary for the purposes for which they were collected or otherwise processed,
    2. the data subject withdraws the consent on the basis of which the processing is carried out,
    3. the data subject objects to the processing of personal data pursuant to par. 19. of this article,
    4. personal data have been unlawfully processed,
    5. the reason for deletion is the fulfilment of an obligation under a law, a special regulation or an international treaty by which the Slovak Republic is bound,
    6. the personal data was collected in connection with the offer of information society services to a person under the age of 16.
  16. The data subject will not have the right to erasure of the personal data provided that the processing is necessary:
    1. to exercise the right to freedom of expression and information,
    2. to fulfil an obligation under the law, a special regulation or an international treaty by which the Slovak Republic is bound or to fulfil a task carried out in the public interest or in the exercise of public authority entrusted to HOBBYHORSE SLOVAKIA,
    3. for reasons of public interest in the field of public health,
    4. for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes, unless the right to erasure is likely to render impossible or seriously impede the achievement of the purposes of such processing,
    5. to prove, exercise or defend legal claims.
  17. HOBBYHORSE SLOVAKIA shall erase the personal data of the data subjects upon request, without undue delay after it has evaluated the request of the data subject as justified.
  18. The data subject has the right to restrict the processing of personal data if:
    1. challenges the accuracy of the personal data by means of an objection pursuant to par. 19. of this article, during the period allowing HOBBYHORSE SLOVAKIA to verify the accuracy of the personal data,
    2. the processing is unlawful and the data subject requests a restriction on the use of the personal data instead of erasure,
  19. HOBBYHORSE SLOVAKIA no longer needs the personal data for the purposes of the processing, but the data subject needs the personal data to establish, exercise or defend legal claims, in addition, if the data subject has objected to the processing of personal data on the basis of a legitimate claim by HOBBYHORSE SLOVAKIA, until it is verified whether the legitimate grounds on the part of HOBBYHORSE SLOVAKIA outweigh the legitimate grounds of the data subject.
  20. If the data subject requests the restriction of the processing of his or her personal data, HOBBYHORSE SLOVAKIA will not carry out any processing operations on the data subject, except for their storage, without the data subject’s consent.
  21. HOBBYHORSE SLOVAKIA will inform the data subject if the restriction on the processing of the data is lifted.
  22. The data subject has the right to data portability, which means obtaining the personal data provided by HOBBYHORSE SLOVAKIA, while having the right to transfer these data to the next purchaser in a commonly used and machine-readable format, provided that the personal data were obtained on the basis of the data subject’s consent or on the basis of a contract and their processing is carried out by automated means.
  23. The data subject shall have the right to object at any time to processing of his or her personal data on grounds relating to his or her particular situation. The data subject may object to the processing of his or her personal data on the basis of:
    1. the legal title of performance of tasks carried out in the public interest or in the exercise of public authority, or the legal title of legitimate interest of HOBBYHORSE SLOVAKIA,
    2. processing of personal data for direct marketing purposes,
    3. processing for scientific or historical research purposes or statistical purposes.
  24. If the data subject objects to the processing of personal data for direct marketing purposes pursuant to par. 4. of this article, HOBBYHORSE SLOVAKIA cannot further process her personal data.
  25. HOBBYHORSE SLOVAKIA will consider the received objection within a reasonable time. HOBBYHORSE SLOVAKIA may no longer process the personal data unless it demonstrates compelling legitimate interests for the processing of the personal data which override the rights or interests of the data subject or the grounds for asserting a legal claim.
  26. The data subject has the right to the ineffectiveness of automated individual decision-making, including profiling, if HOBBYHORSE SLOVAKIA processes personal data by profiling or in a similar way based on automated individual decision-making.
  27. The data subject shall have the right to withdraw his or her consent to the processing of personal data at any time, provided that the processing of personal data was based on this legal basis.
  28. The person concerned may withdraw his/her consent by sending an email to [email protected] or by contacting HOBBYHORSE SLOVAKIA in writing with his/her request in any way chosen.
  29. However, the lawfulness of the processing of personal data on the basis of the consent given is not affected by its withdrawal.
  30. The data subject has the right to file a petition with the Office for Personal Data Protection of the Slovak Republic if he or she believes that his or her rights in the area of personal data protection have been violated.
  31. The data subject may submit their comments and requests concerning the processing of personal data to HOBBYHORSE SLOVAKIA in writing or by electronic means using the contact details provided above.
  32. By concluding the contract, the Customer confirms that he/she has familiarised himself/herself with this information, that he/she has informed the contact employees about this processing and the available information about the processing of personal data in the terms and conditions of HOBBYHORSE SLOVAKIA, respectively. other contact persons whose personal data has been provided by HOBBYHORSE SLOVAKIA and the Customer has fulfilled the information obligation towards these persons to the extent required by generally binding legislation in the area of personal data protection.

Article XIV. – Final provisions

  1. All information about the Hobbyhorse Camp corresponds to the conditions at the time of their publication on the website https://hobbyhorseslovakia.com/tabory and HOBBYHORSE SLOVAKIA reserves the right to change them from the conclusion of the contract for the acquisition of the Hobbyhorse Camp.
  2. The General Terms and Conditions are drawn up in accordance with Art. § 53c of Act No. 40/1964 Coll. Civil Code and Government Regulation No. 87/1995 Coll. as amended.
  3. A written statement within the meaning of these GTC shall always be deemed to be in electronic form, in particular by means of the emails referred to in the GTC.
  4. In the event that any provision of the GTC is invalid, the invalidity shall be without prejudice to the other provisions thereof.
  5. In the event of conclusion of a contract within the meaning of Art. II. of these GTC, all disputes arising from legal relations arising from or related to the Contract and the GTC, including all ancillary legal relations, claims for unjust enrichment, claims for damages, disputes concerning the validity, interpretation, termination of the Contract, shall be submitted to Slovak courts for adjudication, which shall be governed by Slovak law. The applicable law shall be the applicable legislation of the Slovak Republic, all in accordance with Art. § 9 of the Act. č. 97/1963 Coll. Private International Law and Procedure Act.
  6. Relationships not governed by these GTC are subject to the relevant provisions of the Civil Code, Act no. 22/2004 Coll. on electronic commerce and on amendment and supplementation of Act No. 128/2002 Coll. on state control of the internal market in matters of consumer protection and on amendment and supplementation of certain acts, as amended by Act No. 284/2002 Coll. as amended and Act no. 102/2014 Coll. on consumer protection in distance contracts.
  7. These terms and conditions of sale and claims shall come into force against the Customer upon the conclusion of the contract for the acquisition of the Hobbyhorse Camp.
  8. These General Terms and Conditions are valid and effective as of 1.2.2024, last modified on 17.11. 2024.